Episode #24: Experience as a Service Driving Empathetic CX
Empathy matters now more than ever and how cloud is the big enabler to deliver the best customer experience.
TOP STORIES OF THE WEEK
The most trending stories of the week. Original content or reports. Stories written by Digital Creed editors or by guest authors.
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Indian Drone and UAV Industry Welcomes New Drone Rules 2021
Liberalized Drone rules 2021 and low entry barriers to generate thousands of jobs and present myriad opportunities for startups and SMEs in India.
How India’s Game-Changers are Leveraging Technology for Resilience and Growth
Business leaders and economists are talking about the recovery of the Indian economy, even as a third wave of the pandemic looms large. The visible green...
Bharti AXA Life Embarks on a Digital Transformation Journey
Customer-first approach and digital self-service modes, helps Bharti AXA Life achieve claim settlement ratio of 99.05% and 39% reduction in customer complaints.
Indian Companies can Reduce Their Carbon Footprint by Moving to Cloud
New report by 451 Research finds computing in the cloud is five times more energy efficient than on-premises data centers and can help companies reduce their carbon footprint.
APJ Businesses Opt for Hybrid and Multi-Cloud Environments
The narrative has changed from cloud-first to cloud-smart. Here's why APJ businesses are now going in for hybrid and multi-cloud environments.
Is It Time to Split the Internet?
A hyper-connected world that binds critical infrastructure, industrial control systems, and devices may be more dangerous than we imagined.
Toyota Engineers Use Nutanix Cloud Platform to Work From Home
Nutanix Solution Enables Toyota Employees to Use 3D CAD Design Software Remotely
How the Tech4Good Community is Helping Non-Profits During the Pandemic
Tech4Good believes technology can play a role in advancing nonprofit organizations through the use of the latest tools, applications, and innovations.
How to Overcome the Four Key Challenges of Service Marketing
Marketing a service to consumers or other businesses is completely different from marketing a product.
