by Brian Pereira | Oct 17, 2021 | TECH NEWS, AI - ML, E-COMMERCE & RETAIL, INDUSTRIES
Bangalore, 14 October 2021: Yellow.ai, a leading conversational AI and CX automation platform, hosted the second edition of its flagship event – Envision 2.0 – on 13 October focused on ‘The Future of AI in Retail and E-commerce’. The virtual event hosted...
by Brian Pereira | Sep 15, 2021 | TOP STORIES OF THE WEEK, PODCAST
These days we see businesses focusing more on creating empathetic experiences for consumers. And they are doing this across digital interactions like web chat, messaging, and chatbots. But how does this approach build trust and loyalty with customers? Genesys’...
by Brian Pereira | Sep 9, 2020 | TOP STORIES OF THE WEEK, E-COMMERCE & RETAIL, INDUSTRIES
Wildcraft is a brand associated with outdoor adventure and camping gear. A head–to–toe outfitter, the company’s product portfolio includes jackets, shoes, rucksacks, sleeping bags, tents and travel accessories for trekking, camping and other outdoor pursuits. It also...
by Brian Pereira | May 5, 2019 | TRENDING, BIZ NEWS, MERGERS & COLLABORATIONS
Do you remember the “multi-billion dollar” deal that IBM signed with the Bharti Airtel, some five years ago? Well, history repeats itself, but this time, IBM signed a five-year agreement with Vodafone Idea Limited, India’s second-largest telecom...
by Brian Pereira | May 23, 2018 | TOP STORIES OF THE WEEK
Dimension Data and its ecosystem of partners, customers, sales force, NTT Group companies, media & analysts got together for the first time for a two-day event in Pune on 6th & 7th April 2018. The event was titled Elevate 2018 and it was attended by a large...
