Everyone’s Talking About the Metaverse, But What is It?

by Brian Pereira | Nov 6, 2021 | TOP STORIES OF THE WEEK

Long before Mark Zuckerberg decided to rename Facebook to Metaverse, his company already had plans for the metaverse. In 2014, Facebook purchased Oculus, an AR/VR headgear maker, for $2bn. Oculus VR headsets are likely to be the user interface for Facebook’s...

92% of Indians Believe Robots Can Support Their Career Better Than Humans

by Brian Pereira | Oct 31, 2021 | TECH @ WORK

INDIA , New Delhi  — Oct 27, 2021 – People are turning to robots to support their career development after the COVID-19 pandemic left them feeling lonely and disconnected from their own lives, according to a new study by Oracle and Workplace Intelligence, an HR...

Retail and E-Commerce Players are Again Harnessing the Power of Conversational AI: Envision 2.0

by Brian Pereira | Oct 17, 2021 | TECH NEWS, AI - ML, E-COMMERCE & RETAIL, INDUSTRIES

Bangalore, 14 October 2021: Yellow.ai, a leading conversational AI and CX automation platform, hosted the second edition of its flagship event – Envision 2.0 – on 13 October focused on ‘The Future of AI in Retail and E-commerce’. The virtual event hosted...

Episode #25: CRM in the Age of Hyper-Personalization

by Brian Pereira | Sep 27, 2021 | PODCAST, TOP STORIES OF THE WEEK

Some people are led to entrepreneurship through surreal experiences. Indraneel Fuke, Founder and CEO, SimpleCRM took up a challenge from his professor at the IIM-Ahmedabad and dived into entrepreneurship. And there was no looking back. He founded SimpleCRM in 2014 — a...

Gartner Identifies Key Emerging Technologies Spurring Innovation Through Trust, Growth and Change

by Brian Pereira | Aug 24, 2021 | FUTURE TECH

STAMFORD, Conn., August 23, 2021 — Engineering trust, accelerating growth and sculpting change are the three overarching trends on the Gartner, Inc. Hype Cycle for Emerging Technologies, 2021 that will drive organizations to explore emerging technologies such as...