by Brian Pereira | Oct 17, 2016 | TRENDING
Analytics has been a boon to the Banking and Financial Services Industry. But every banker knows that to take full advantage of analytics tools, the data has to be picked up from various sources — Web, email, SMS, telephony, social, support, CRM, Point-of-sale ...
by Brian Pereira | May 25, 2016 | TRENDING
Mumbai, 25th May, 2016 — Worldwide customer relationship management (CRM) software totaled $26.3 billion in 2015, up 12.3 percent from 23.4 billion in 2014, according to Gartner, Inc. “The merger and acquisition activity that began flowing through the market in...