Gartner says Customer Relationship Management Software Market Grew 12.3 Percent in 2015

by Brian Pereira | May 25, 2016 | TRENDING

Mumbai, 25th May, 2016 — Worldwide customer relationship management (CRM) software totaled $26.3 billion in 2015, up 12.3 percent from 23.4 billion in 2014, according to Gartner, Inc. “The merger and acquisition activity that began flowing through the market in...

Gartner says profit opportunities exist for PC vendors

by Brian Pereira | May 19, 2016 | TRENDING

Gross Margin for Ultramobile Premium PCs Can Be up to 25 Percent Gaming PCs Offer Long-Term Profitability Mumbai, 18th May, 2016 — The worldwide PC market registered one of its lowest quarterly growth rates in the first quarter 2016, but Gartner, Inc. said several...

‘IoT projects must translate into something tangible for the business’

by Brian Pereira | May 16, 2016 | TRENDING

Gartner predicts there will be 25 billion connected ‘things’ by the year 2020. While IoT is already being used in the industrial world, many businesses are still hesitant to adopt this technology. What is holding them back? How should they prepare their infrastructure...

Gartner says worldwide Server Virtualization market is reaching its peak

by Brian Pereira | May 13, 2016 | TRENDING

Growth is being driven by maintenance, rather than new licenses Mumbai, May 12, 2016 — The worldwide x86 server virtualization market is expected to reach $5.6 billion in 2016, an increase of 5.7 percent from 2015, according to Gartner, Inc. Despite the overall market...

‘Service desk leaders are not taking advantage of the predictive tools available’

by Brian Pereira | May 4, 2016 | TRENDING

The IT Service Desk is a crucial part of the IT organization and its efficiency in problem resolution is correlated to improving the business. With the availability of smarter and more predictive technologies and tools, the ITSD should have now moved from reactive...