Freshworks Taps AWS ML and AI to Improve Customer Experiences
Freshworks Inc. (Freshworks), a customer engagement software company, is one of India’s first business-to-business (B2B) software as a service (SaaS)...
A veteran technology editor with over 30 years of experience, Brian began his career at The Indian Express in 1994. He has since reported for premier publications including The Times of India, BW Business World, CHIP, and InformationWeek. He also produced the CeBIT and INTEROP conferences in India. He has since retired and consults for media organizations. Write to Brian: [email protected] LinkedIn: https://www.linkedin.com/in/pereirabrian/ Muckrack: brian-pereira-6 X: https://x.com/creed_digital Substack: @brianper