Mumbai, India (February 19, 2016) – Aegis Limited, a global outsourcing and technology services company, today announced that it has been named a 2015 Top 10 Outsourcing Service Provider by Information Services Group (ISG), a leading technology insights, market intelligence and advisory services company.
Aegis was among the leading providers in the Breakthrough 10 Sourcing Standouts category for the Asia Pacific region based on annual contract value (ACV) won in each of the four quarters of 2015, according to the ISG Outsourcing Index™. Now in its 53rd consecutive quarter, the ISG Outsourcing Index provides an independent quarterly review of the latest sourcing industry data and trends for enterprises, service providers, analysts and the media.
Sandip Sen, Global CEO, Aegis Limited said, “We are delighted to be featured in the 2015 ISG Sourcing Standouts for the Asia Pacific region. The past year has been an exciting one for Aegis, particularly as we clinched some important deals beyond traditional BPO services. Our focus continues to be transforming our client’s customer operations, incorporating smart technology, and improving their customer experience. “
With over three decades of leadership in customer experience management, Aegis’ strategy relentlessly focuses in getting an effective and efficient fit between a brand’s business objectives and its consumers’ expectations. The company also increased its capacity in India, Malaysia and Australia to over 30,000 employees, supporting large and mid-sized organizations across Customer Lifecycle Management, Finance & Accounting, Procurement and SMAC-enabled BPM solutions.
Aegis’ inclusion in the ISG Outsourcing Index is based on data the company submits to ISG each quarter.
“For more than a decade, the ISG Outsourcing Index has been the authoritative source for marketplace intelligence related to outsourcing transaction structures and terms, industry adoption, geographic prevalence and service provider performance,” said Paul Reynolds, chief research officer of ISG. “Aegis continues to establish itself as a leading and growing player in the global market for BPO services, based on its volume of business in relation to other industry providers.”
About Information Services Group
Information Services Group (ISG) (NASDAQ: III) is a leading technology insights, market intelligence and advisory services company, serving more than 500 clients around the world to help them achieve operational excellence. ISG supports private and public sector organizations to transform and optimize their operational environments through research, benchmarking, consulting and managed services, with a focus on information technology, business process transformation, program management services and enterprise resource planning. Clients look to ISG for unique insights and innovative solutions for leveraging technology, the deepest data source in the industry, and more than five decades of experience and global leadership in information and advisory services. Based in Stamford, Conn., the company has more than 900 employees and operates in 21 countries. For additional information, visit www.isg-one.com.
Aegis is a global outsourcing and technology services company committed to impacting clients’ business outcomes by focusing on enhancing customer experience across all touch points and channels. Aegis has operations in 43 locations across 9 countries with more than 40,000 employees. Aegis services over 150 clients from verticals such as Banking and Financial Services, Insurance, Technology, Telecom, Healthcare, Travel & Hospitality, Consumer Goods, Retail, and Energy & Utilities. The company is wholly owned by Essar, a USD 35 billion conglomerate. For more information, write to us at [email protected] or visitwww.aegisglobal.com.