{"id":5452,"date":"2018-03-24T12:07:22","date_gmt":"2018-03-24T12:07:22","guid":{"rendered":"https:\/\/www.digitalcreed.in\/?p=5452"},"modified":"2018-03-24T12:20:54","modified_gmt":"2018-03-24T12:20:54","slug":"experiential","status":"publish","type":"post","link":"https:\/\/www.digitalcreed.in\/experiential\/","title":{"rendered":"\u2018Experiential\u2019 makes a difference in Talent Transformation"},"content":{"rendered":"<p>One of India\u2019s largest private sector banks is in a quandary. Its business is being threatened by a group of Fintech companies. But haven\u2019t we heard that before? Let\u2019s look deeper into this situation. Its management is fully aware of the importance of embracing digital transformation and the need to innovate \u2013 but they do not know \u2018how\u2019 to do this or where to start. Its employees are domain experts with years of experience in the banking industry \u2013 but they do not understand technology. And the management is hesitant to invest in training for mid-level managers (or below) &#8212; because it knows that they will be replaced by automation in a few years. It is a Catch-22 situation. Then they heard about Digital BLUR and experiential learning.<\/p>\n<p>There are numerous organisations across industries who face a similar situation. As we enter the Digital Age, organisations are trying to define strategies that address the disruptive strategies thrown their way.<\/p>\n<p><strong>Digital BLUR framework<\/strong><\/p>\n<p>Digital BLUR is a unique framework to help organisations like the one we just described, prepare for this transformation. This framework is conceptualized by KNOLSKAPE Solutions Pvt. Ltd., a Singapore-based firm that creates experiential solutions that transform organisations into a modern workforce.\u00a0Digital BLUR is designed to help organisations navigate the disruption. It explains how crucial lines that have traditionally defined businesses are blurring away in the digital world. The acronym stands for:<\/p>\n<p>B &#8211; Boundaryless Organisations<\/p>\n<p>L &#8211; Limitless Digitization<\/p>\n<p>U &#8211; Unbounded Innovation<\/p>\n<p>R &#8211; Relentless Iteration<\/p>\n<p><strong>Watch the Video to learn more about Digital BLUR.<\/strong><\/p>\n<p><iframe loading=\"lazy\" title=\"Clearing the Digital BLUR - Transform your organization at the speed of digital\" width=\"1080\" height=\"608\" src=\"https:\/\/www.youtube.com\/embed\/mbI_pf4bMwo?feature=oembed\"  allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" allowfullscreen><\/iframe><\/p>\n<p>Rajiv Jayaraman, CEO and Founder, KNOLSKAPE says there are \u2018Digital Fault Lines\u2019 in organisations. \u201cThey see a need for technology and a coding culture, but they are so consumed by their internal dynamics.\u201d<\/p>\n<p>He has just written a book on this titled \u2018Clearing the Digital BLUR\u2019. The book will be launched shortly. There is also a Webinar series on this <a href=\"https:\/\/www.knolskape.com\/webinar-blog-series-clearing-the-digital-blur\/\" target=\"_blank\" rel=\"noopener\">here<\/a>.<\/p>\n<p>\u201cIn the book, I write about four fault lines that I see, especially for a large organisation. There is a structural fault line. The thought is, even if I want to embrace digital, where does this sit? Is it inside a business or in a CoE (Centre of Excellence)? Who&#8217;s going to take care of my data?\u201d<\/p>\n<p>Elaborating on the other three \u2018fault lines\u2019, he said the second one is Information.<\/p>\n<p>\u201cWithout data, the digital story does not take off. There are turf wars (internally). They ask: \u2018Why do I give this person all the data? Once he has all the data, he is going to become more powerful than me.\u2019 There are internal dynamics that comes in the way of transformation,\u201d said Jayaraman.<\/p>\n<p>The third fault line he has identified is Decision. Jayaraman feels Digital does not take off without decentralization for faster decision making and agility. \u201cThere is a sense that everything needs to be centralised, especially in a regulated environment. They are thinking about the risk of decentralisation. Why would they give data to all these front-line\u00a0folks?\u201d<\/p>\n<p>The fourth fault line is Incentives. \u201cThere is a lack of motivation to embrace digital in the long-term as people are not getting incentivised.\u201d<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-5455\" src=\"https:\/\/www.digitalcreed.in\/wp-content\/uploads\/2018\/03\/Rajiv_Jayaraman.jpg\" alt=\"Rajiv Jayaraman, CEO and Founder, KNOLSKAPE \" width=\"1000\" height=\"652\" srcset=\"https:\/\/www.digitalcreed.in\/wp-content\/uploads\/2018\/03\/Rajiv_Jayaraman.jpg 1000w, https:\/\/www.digitalcreed.in\/wp-content\/uploads\/2018\/03\/Rajiv_Jayaraman-300x196.jpg 300w, https:\/\/www.digitalcreed.in\/wp-content\/uploads\/2018\/03\/Rajiv_Jayaraman-768x501.jpg 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/p>\n<p><strong>Case Study<\/strong><\/p>\n<p>The \u2018large private bank\u2019 (that we mentioned at the beginning of our story) heard about Digital BLUR and called in KNOLSKAPE. This is one of India\u2019s largest private sector banks. Headquartered in Mumbai, the organisation has a strong network of branches across the globe and a workforce of over 40,000 employees. The Bank offers a variety of financial services and banking products, for both retail and corporate, through diverse channels.<\/p>\n<p>\u201cWe are helping them think through what should change in their execution model. They started with the Execution Layer because in this case, the senior leadership has bought into digital, and they already have a roadmap &#8212; they have a live playbook etc. They are finding a lot of challenges in the mid-layer,\u201d said Jayaraman.<\/p>\n<p>The Bank (who Jayaraman did not name) is unsure if it should train its employees who may not be around after two years.<\/p>\n<p>\u201cThis is not progressive thinking. They are not progressive about skill building.\u00a0Yes, the employee is aware that automation is coming in and is unsure about being future ready. They are confused and wonder what they should be learning.\u00a0This is where the organisation can step in and create a structured path to skills development,\u201d he advised.<\/p>\n<p>The KNOLSKAPE team told this Bank to start thinking about the essential elements needed for digital: design thinking, data strategy, and agility. They advised the bank to start by at least building those layers. They could look at more specialised capabilities later.<\/p>\n<p>The HR department of that organisation was also wondering at what level in the organisational structure should the transformation begin. Should they start with senior leaders or mid-management? Should they start with millennials, who are more ready to embrace digital?<\/p>\n<p>Speaking of another incident, Jayaraman said, \u201cI met with this HR team in Delhi recently. They have been asked to acquire skills in Python and R (programming languages) because their leadership wants HR analytics, and they are nowhere close to implementing it. I don\u2019t think it is necessary for these HR folks to become coders at this point\u00a0in time. But they need to understand what technology can do for a business,\u201d he said.<\/p>\n<p><strong>KNOLSKAPE\u2019s experiential learning programs<\/strong><\/p>\n<p>KNOLSKAPE sees that companies are at different stages in their digital transformation journeys. Some are ready, so they want online solutions. Others believe this is more of a culture building exercise, so they opt for classroom learning.<\/p>\n<p>Seeing the variation in the way companies set out to build digital skills, KNOLSCAPE set out to offer four experiential training solutions, all aligned to the Digital BLUR framework.<\/p>\n<p><strong>Digital Strategy<\/strong> solutions help senior leaders formulate exponential digital strategies and devising new business models. The experiential solutions take leaders through the entire strategy definition process, starting with a fresh perspective on how to look at the business landscape and competition, to identifying existing and newer elements to create, reduce, reuse and eliminate in their business model canvas.<\/p>\n<p>\u201cHere we have a framework called <strong>Digital Leapfrog<\/strong>, which is an eight-step process for you to leapfrog from a pipe-based business model, which is a linear business model to something that is more networked, and something that is more platform driven,\u201d informed Jayaraman.<\/p>\n<p>This is designed as a two-day experiential workshop wherein one goes through the eight-step leapfrog process. The program can also be delivered online \u2013 in a live virtual fashion.<\/p>\n<p>\u201cThe outcome of this particular exercise is for organisations to come up with differentiated business models, which are ready for the digital age,\u201d he adds.<\/p>\n<p><strong>Digital Execution<\/strong> solutions act as the necessary bridge between strategy and execution. These experiential solutions enable managers across levels to develop the necessary digital culture, capabilities and mindsets for executing breakthrough strategies to deliver exponential business results.<\/p>\n<p>This program can be done in a two-day format that focusses on data, design, agility and ecosystem building. These are the four building blocks that are aligned to Digital BLUR.<\/p>\n<p>\u201cAll managers that go through this exercise collect a lot of (behavioural) data on how they are responding to certain digital situations.\u00a0Using that, can help their organisations prepare their talent better,\u201d informed Jayaraman.<\/p>\n<p>Interestingly, the training is interspersed with simulation games.<\/p>\n<p><strong>Digital Assessment<\/strong> solutions offer a suite of cognitive, psychometric, creativity and simulation tools to assess the digital awareness of your employees, the digital maturity of your organisation, and the digital readiness of your leaders.<\/p>\n<p><strong>Digital Awareness<\/strong> program offers a suite of sessions that aim to demystify digital concepts, trends, and disruptions, and provide an understanding of the expected behaviours and capabilities to succeed in the digital age.<\/p>\n<p>\u201cThis program addresses more around the &#8216;What is&#8217; question. What is 3D printing and what does it do to my business? It is the knowledge aspect keeping up with changes outside. It is a completely online solution where you are constantly being fed with developments in the digital world,\u201d adds Jayaraman.<\/p>\n<p><strong>From Academics to Digital Transformation<\/strong><\/p>\n<p>Jayaraman founded KNOLSKAPE almost ten years ago after his graduation from INSEAD in Singapore. The company first focused on the academic market. They worked closely with elite academic institutions such as Kellogg Business School, MIT and INSEAD.<\/p>\n<p>KNOLSKAPE wanted to make the classroom more experiential through simulations and other experiential products. It partnered with these institutions for these products and then licensed these to other academic institutions.<\/p>\n<p>Around the year 2010 it began working with some companies with use cases around on-boarding of employees using gamification as a main theme; talent development, and talent assessment. The uniqueness around these solutions was revolving around gamification and simulation &#8212; things that are experiential.<\/p>\n<p>It works with large companies mainly on the leadership pipeline.<\/p>\n<p>KNOLSKAPE has worked with 300+ companies in 25+ countries. It is physically present in four countries.<\/p>\n<p>\u201cAs we went through this (journey) we realised that things were changing, with many of our large clients, because of Digital. So around 18 months ago, we began some research around what needs to change, with respect to talent development &#8212; and that has led me to write a book on that topic called &#8216;Clearing the Digital Blur&#8217;\u201d said Jayaraman.<\/p>\n<p><strong>You might also like:<\/strong><\/p>\n<p class=\"post-title entry-title\"><a href=\"https:\/\/www.digitalcreed.in\/skillsoft\/\" target=\"_blank\" rel=\"noopener\">\u2018We are seeing demand for Digital skills in functional and leadership roles\u2019<\/a><\/p>\n<p><strong>Main image:\u00a0<\/strong>Designed by Pressfoto \/ Freepik<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>KNOLSKAPE Solutions creates experiential solutions that transform organisations into a modern workforce.<\/p>\n","protected":false},"author":1,"featured_media":5456,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[109],"tags":[271,464,1329,1330],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.7 (Yoast SEO v22.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>KNOLSKAPE helps organisations with Experiential learning &amp; Digital BLUR<\/title>\n<meta name=\"description\" content=\"KNOLSKAPE Solutions creates experiential solutions that transform organisations into a modern workforce. 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It offers four solutions for talent transformation.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.digitalcreed.in\/experiential\/\" \/>\n<meta property=\"og:site_name\" content=\"Digital Creed\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/digicreed9\" \/>\n<meta property=\"article:author\" content=\"https:\/\/www.facebook.com\/digicreed9\" \/>\n<meta property=\"article:published_time\" content=\"2018-03-24T12:07:22+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2018-03-24T12:20:54+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.digitalcreed.in\/wp-content\/uploads\/2018\/03\/Leadership_skills.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"666\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Brian Pereira\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@https:\/\/twitter.com\/creed_digital\" \/>\n<meta name=\"twitter:site\" content=\"@creed_digital\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Brian Pereira\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"8 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.digitalcreed.in\/experiential\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.digitalcreed.in\/experiential\/\"},\"author\":{\"name\":\"Brian Pereira\",\"@id\":\"https:\/\/www.digitalcreed.in\/#\/schema\/person\/4fcfd56778074a287a455acd853b5b45\"},\"headline\":\"\u2018Experiential\u2019 makes a difference in Talent Transformation\",\"datePublished\":\"2018-03-24T12:07:22+00:00\",\"dateModified\":\"2018-03-24T12:20:54+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.digitalcreed.in\/experiential\/\"},\"wordCount\":1578,\"publisher\":{\"@id\":\"https:\/\/www.digitalcreed.in\/#\/schema\/person\/4fcfd56778074a287a455acd853b5b45\"},\"image\":{\"@id\":\"https:\/\/www.digitalcreed.in\/experiential\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.digitalcreed.in\/wp-content\/uploads\/2018\/03\/Leadership_skills.jpg\",\"keywords\":[\"Business Transformation\",\"Digital\",\"Digital BLUR\",\"Experiential learning\"],\"articleSection\":[\"TOP&nbsp;STORIES&nbsp;OF&nbsp;THE&nbsp;WEEK\"],\"inLanguage\":\"en-GB\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.digitalcreed.in\/experiential\/\",\"url\":\"https:\/\/www.digitalcreed.in\/experiential\/\",\"name\":\"KNOLSKAPE helps organisations with Experiential learning & Digital BLUR\",\"isPartOf\":{\"@id\":\"https:\/\/www.digitalcreed.in\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.digitalcreed.in\/experiential\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.digitalcreed.in\/experiential\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.digitalcreed.in\/wp-content\/uploads\/2018\/03\/Leadership_skills.jpg\",\"datePublished\":\"2018-03-24T12:07:22+00:00\",\"dateModified\":\"2018-03-24T12:20:54+00:00\",\"description\":\"KNOLSKAPE Solutions creates experiential solutions that transform organisations into a modern workforce. 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He founded Digital Creed in 2015. A technology buff, former computer instructor, and software developer, Brian has 29 years of journalism experience (since 1994). Brian is the former Editor of CHIP India, InformationWeek India and CISO Mag. He has served India's leading newspaper groups: The Times of India and The Indian Express. Presently, he serves the Information Security Media Group, as Sr. Director, Editorial. You'll find his most current work on CIO Inc. During his career he wrote (and continues to write) 5000+ technology articles. He conducted more than 450 industry interviews. Brian writes on aviation, drones, cybersecurity, tech startups, cloud, data center, AI\/ML\/Gen AI, IoT, Blockchain etc. He achieved certifications from the EC-Council (Certified Secure Computer User) and from IBM (Basics of Cloud Computing). Apart from those, he has successfully completed many courses on Content Marketing and Business Writing. 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He founded Digital Creed in 2015. A technology buff, former computer instructor, and software developer, Brian has 29 years of journalism experience (since 1994). Brian is the former Editor of CHIP India, InformationWeek India and CISO Mag. He has served India's leading newspaper groups: The Times of India and The Indian Express. Presently, he serves the Information Security Media Group, as Sr. Director, Editorial. You'll find his most current work on CIO Inc. During his career he wrote (and continues to write) 5000+ technology articles. He conducted more than 450 industry interviews. Brian writes on aviation, drones, cybersecurity, tech startups, cloud, data center, AI\/ML\/Gen AI, IoT, Blockchain etc. He achieved certifications from the EC-Council (Certified Secure Computer User) and from IBM (Basics of Cloud Computing). Apart from those, he has successfully completed many courses on Content Marketing and Business Writing. He recently achieved a Certificate in Cybersecurity (CC) from the international certification body ISC2. Follow Brian on Twitter (@creed_digital) and LinkedIn. 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