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How Business Technology is Enabling FIFA World Cup 2026

FIFA World Cup 2026

Image Credit: Meta Platforms

FIFA World Cup 26, now underway across Mexico, Canada and the United States, will be the largest tournament in FIFA history, with 48 teams and an expected global audience of more than 5 billion.  The tournament is watched worldwide and is one of the most complex undertakings in global sport. Its complex operations span across multiple nations and require military precision, with flawless coordination and communication between thousands of entities. This can only be enabled through innovative technology provided by FIFA technology partners. Here’s a look at what they offer and how their technology will help deliver a smooth workflow for the mega tournament this summer.

Salesforce Powers Coordination 

Salesforce is an Official Tournament Supporter of the FIFA World Cup 2026™ in North America and Europe and the FIFA Women’s World Cup 2027 in North America and the host country Brazil. Salesforce technology will play a central role in how the tournament operates, engages fans, and coordinates with host cities.

Agentforce 360, a complete portfolio of Salesforce AI solutions that power the Agentic Enterprise — built on Slack, the work operating system where AI is multiplayer, will power the workflow between FIFA officials, teams and fans during the tournament.

The future of global events depends on intelligent, connected operations – a true Agentic Enterprise model. Done by bringing together AI agents, connected apps, trusted data, and people in Slack — the multiplayer operating system for AI — to reimagine what’s possible not just for the tournaments, but for the millions of fans, partners, and host communities who experience them.

Meta Drives Conversations

Meta is partnering with creators, athletes, and teams to highlight the conversation and culture around every match — from pre-game hype to post-game debate. It is also working with broadcasters, national teams, commentators, creators, and players to bring unique points of view on the tournament across its family of apps. Key moments, behind-the-scenes content, pre-game preparations, post-game analyses, celebrations, and commiserations will live on Meta apps designed for sharing and discussing with your friends, family, and fellow fans.

Threads

Threads is built for real-time conversation around the things people care about. When something wild happens on the field, fans know they can go to Threads for hot takes, banter, and real-time reactions. This summer, Meta is building on that experience with new features and a dedicated community designed for the way fans actually watch the tournament.

Instagram

Meta is making Instagram the go-to place for all things tournament-related.

Facebook

Facebook is going full football mode with a range of new features that bring match-day energy to every interaction.

Whether you’re celebrating a late-in-the-game goal or commiserating over a heartbreaking loss, Facebook gives fans new ways to wear their pride and share the moment.

Messenger

Messenger is launching new features to bring the tournament hype directly into your group chat.

Whatsapp

The only thing that matches the energy on the pitch is your group chat. WhatsApp has rolled out features to make following the tournament with the people you care about even more fun.

Protecting Athletes and Fans Online

Football fans across the globe will use Meta apps to connect around the tournament. While most will be rooting for their favorite teams and players, unfortunately there may be bad actors who will try to lure people into scams or harass and abuse others — offline and online. Meta recently shared details about the steps they’re taking to combat scams and our approach to keeping fans and players safe from abuse, including new in-app reminders for people searching for tickets — and updating existing ones to help people stay safe on our apps.

About FIFA

FIFA exists to govern football and develop the game worldwide. Since 2016, the organisation has been evolving rapidly into a body that can serve the game more effectively in the benefit of the entire world. As a not-for-profit organisation, FIFA – which organises the FIFA World Cup, FIFA Women’s World Cup, and FIFA Club World Cup, among many other international competitions – reinvests its revenues into a wide range of football development programmes, providing funds, infrastructure and know-how to its member associations.

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